Customer Service Assistant, Permanent, Snetterton, £21,000 per annum
Location: Snetterton
Salary: £21,000
Conditions: 37.5 hrs per week
Reference: R13/1498
Posted on: 15 July 2022

Rthirteen are currently supporting a growing brand in their search for a Customer Service Assistant. This role will require you to provide outstanding service to a range of customers.

This is amazing opportunity for the successful candidate to join an experienced/supportive team based in Snetterton. You will be able to develop skills and provide outstanding customer service within a fantastic organisation.

Duties will include:

  • Handling incoming customer calls and dealing with their queries in a calm, efficient manner.
  • Processing customer orders, both online and through the phone.
  • Managing incoming and outgoing emails.
  • Providing Live Chat support to customers.

You will have/be:

  • Proven customer service experience and a passion for delivering great service.
  • The ability to build good rapport with customers.
  • Good telephone manner.
  • Able take the initiative and make decisions that are right for customers.
  • Work well within a team and communicate openly with others.
  • Build relationships with colleagues to create a team spirit, having fun and celebrating success.
  • Computer literate with experience of Microsoft Office.
  • UK driving license and own transport.

This is a full-time roll operating on a shift pattern, 8am-4pm and 10am-6pm. Some weekend work will be required.

How to apply:

To hear more details about this fantastic opportunity please email your CV to Tasha Coe  – Recruitment Manager.

About rthirteen:

Powered by our principals - we link individuals with opportunities to fulfil their potential and introduce client partners to associates to aid their business evolution. Contact us, for a completely confidential chat. rthirteen, clever recruiting which makes a difference.

Due to the high numbers of applications we receive for advertised vacancies, if you do not hear from us within 5 working days, please assume that your application has been unsuccessful for this opportunity. rthirteen will retain your details and contact you with any other forthcoming opportunities which we feel may be appropriate.

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